Frequently Asked Questions
Everything you need to know about bringing fresh blooms home.
How do you ensure the freshness of my flowers during shipping?
Our bouquets are cut-to-order and shipped in specially designed, temperature-controlled packaging with a hydration pack to ensure they arrive at your door in peak condition.
What is your return policy for perishable items?
Due to the nature of live plants and flowers, we do not accept returns. However, if your arrangement arrives damaged or wilted, please contact us within 24 hours for a full replacement.
Can I schedule a delivery for a specific date?
Yes, during the checkout process, you can select a future delivery date from our calendar to ensure your flowers arrive exactly when you need them for a special occasion.
Do you offer flower subscriptions?
We offer flexible weekly, bi-weekly, and monthly subscription plans that allow you to enjoy fresh seasonal blooms at a discounted rate with free shipping.
Where do you source your flowers from?
We partner with sustainable local farms and eco-certified growers to provide the highest quality seasonal stems while supporting ethical farming practices.
How should I care for my flowers once they arrive?
Trim the stems at a 45-degree angle, place them in room temperature water with the included flower food, and keep them away from direct sunlight and drafts.